The paid diagnostic

Find out exactly where your customers leak away.

The Customer Leak Check is a paid, live diagnostic for service businesses that are already earning. We tear down everything between a stranger finding you and paying you: your website, landing pages, Google and social presence, ads, enquiry handling and post-sale follow-up. Then we walk you through every leak we found on Zoom and hand you a written scorecard and action plan.

  • 14 a week, done by hand
  • Live on Zoom
  • Money back if it was not worth it

What we examine

Four stages. Every one of them leaks.

We work the whole path from stranger to repeat customer, in order, and score each stage.

  1. 01

    Can they find you?

    Search, Google Business Profile, maps, ads, social. What a stranger actually encounters when they go looking for someone who does what you do.

  2. 02

    Do they enquire?

    Landing pages, offer clarity, proof, and every point of friction between interest and a message. Most sites ask for more than the visitor is ready to give.

  3. 03

    Do they book?

    Response time, follow-up sequences, qualification, and what happens to an enquiry that arrives at 9pm on a Sunday. This is where most money is lost.

  4. 04

    Do they come back?

    Post-sale follow-up, win-backs, referral mechanics, reviews. The cheapest revenue in any service business, and almost always the most neglected.

What you walk away with

Yours to keep, either way.

Whether or not we ever work together again, everything here is yours. The Leak Check stands on its own. It is not a sales call with a scorecard attached.

  • Full teardown done before the call, not during it
  • Live Zoom walkthrough of every leak we found
  • Written Customer Leak Scorecard, stage by stage
  • Prioritised action plan, yours to keep either way
  • Session recording, fix kit, AI starter pack and win-back kit

How it runs

Four steps, and we call you first.

  1. You reserve a slot.₹499 through Razorpay, nothing to fill in. We call you before any work starts, agree what we need from you, and tell you exactly how your teardown will run and how long it will take. Every business is a different size of job, so you get that in a conversation rather than as a number printed on a page.
  2. We audit before we meet.Your site, landing pages, Google and social presence, live ads, enquiry handling and post-sale follow-up. Several hours of work, done before the call rather than during it.
  3. We walk you through it live.On Zoom, leak by leak, with the evidence on screen. You can argue with any of it, which is the point of doing it live rather than sending a PDF.
  4. You get the scorecard and the plan.Written, stage by stage, prioritised by what it is costing you. Plus the recording, the fix kit, the AI starter pack and the win-back kit.

Honesty

Who this is not for.

Pre-revenue businesses. If nobody has paid you yet there is nothing to diagnose. There is no leak, there is just no funnel. Message us on WhatsApp instead and we will tell you honestly whether there is anything here for you yet.

Anyone wanting a proposal. This is a diagnosis. If you already know what you want built and just need a quote, message us and skip this.

Anyone who won’t act on it. The scorecard is only worth ₹499 if something changes afterwards. Most of the fixes cost nothing but attention.

Questions

Before you book.

What is the Customer Leak Check?

The Customer Leak Check is a paid, live diagnostic for service businesses that are already earning. We tear down everything between a stranger finding you and paying you: your website, landing pages, Google and social presence, ads, enquiry handling and post-sale follow-up. Then we walk you through every leak we found on Zoom and hand you a written scorecard and action plan.

It costs ₹499 and we only take fourteen a week, because the teardown is done by hand before the call rather than during it. You also get the session recording, a done-for-you fix kit of reply scripts and follow-ups, an AI starter pack and a win-back kit.

If you tell us it was not worth it, you get your money back, no explanation needed. It is not a sales pitch in disguise. The action plan is yours whether or not anything else happens.

Why is the Leak Check paid when other agencies audit for free?

Because a free audit is usually a sales call with a slide deck attached. The ₹499 buys real preparation. We go through your site, your ads, your Google presence and your enquiry handling before we meet you, which is several hours of work.

A free audit has to be cheap to produce, so it stays generic. A paid one has to be worth the money, so it gets specific. That is the whole difference.

₹499 is also low enough not to be a real decision. It is there to filter for people who are serious, not to make money.

I already have an agency. Can you look at what they are doing?

Yes, and the Customer Leak Check is the cleanest way to do it. It is an outside read on your whole funnel that does not require anyone to be replaced.

The test we would apply to any agency: ask what number they are responsible for and what it is doing. If the answer is reach, impressions, followers or engagement, that is your answer. A good agency can tell you without preparing how many enquiries it produced last month and what each one cost.

Often the honest outcome is that the agency is fine and the problem is downstream of them, in follow-up. We will tell you that if it is what we find.

Do you guarantee results?

No. Results vary by business, market, budget, and how fast you follow up on the enquiries we generate, and that last one is not in our control.

What we do guarantee is the Customer Leak Check: say it was not worth it and the ₹499 comes back.

Anyone offering guaranteed leads, guaranteed revenue or guaranteed ROI in this market is either quietly redefining what counts as a lead, or is about to. Ask for the definition in writing before signing anything.

Why are my ads getting clicks but no customers?

Because the leak is almost never in the ad. In most businesses we look at, the ad is doing its job and the loss happens after the click: a landing page answering a different question, an enquiry form nobody checks, or a WhatsApp message replied to six hours later, by which point the person has booked elsewhere.

Response time is the single highest-leverage variable in Indian service businesses, and it costs nothing to fix. An enquiry answered within five minutes converts far better than the same enquiry answered next morning.

This is exactly what the Customer Leak Check is for. Spending more on ads before fixing it just pushes budget through the leak faster.

What do I need to prepare or send you?

Nothing written. Send your website, your social handles, and, if you are running ads, view access to the ad accounts.

We do the teardown before we meet. That is the whole point of the format: the call is spent on findings, not on you explaining your business to us for forty minutes.

I am not running ads yet. Is this still useful?

Usually yes, and this is often the best moment to do it. The check is about whether your business is ready to have money pushed into it.

Turning ads on over a broken enquiry process is the most expensive mistake we see. If we think you should fix two things before spending a rupee, we will tell you that and you will have saved considerably more than ₹499.

How does the money-back actually work?

You tell us on the call that it was not worth it, and we approve the refund there and then. No form, no ticket, nothing to justify beyond that sentence. Getting the money back to you is slower and not in our hands: Razorpay takes up to five working days, and your bank usually adds a few more. The exact windows are on the refund policy page.

You keep the scorecard and the action plan either way. We can afford to do this because ₹499 is not where the business makes money. It is where it earns the right to a second conversation.

What happens after the check?

Most people take the list and fix it themselves. The plan is written to be run without us and it is yours to keep.

Some ask us to do the work, at which point we scope it and quote for it. There is no obligation and no follow-up sequence nudging you towards it. The teardown is identical whether you buy anything afterwards or not.

Do you offer a free consultation or a free audit?

No, and that is deliberate. A free audit has to be cheap to produce, so it stays generic: someone glances at your website for ten minutes and arrives with a slide deck and a proposal.

The ₹499 Customer Leak Check is the entry point instead. It buys several hours of real preparation before we meet, and you get the findings in writing whether or not you ever work with us. If it was not worth it, you say so on the call and the refund is approved there and then.

Asking a question costs nothing. WhatsApp is answered by a person, usually within a few working hours, and we will tell you honestly if the Leak Check is not right for a business like yours.

Start here

Reserve a Leak Check for ₹499.

Fourteen a week, each one prepared by hand. Tell us at the end that it was not worth it and the ₹499 comes back, no explanation needed.

Or join the free WhatsApp community for Indian founders, where new playbooks get posted every week.